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FAQs

Q: What should I do if I, or my guest, feel unwell but I have a scan booked with you?
A: Following the government guidelines regarding COVID-19 we would ask that you DO NOT attend if you have a new and continous cough, a high temperature and/or a loss of taste or smell. Please contact us to cancel or rearrange your appointment. (As usual, any payments already made will be fully refundable/transferrable, whichever you'd prefer). 

Q: How do I calculate how many weeks into my pregnancy I am?
A: If you have a 28 day period cycle length (28 days from the start of one period to the start of the next period) it is the number of weeks since the first day of your last period. An example of this is if your period date was the 1.1.20 on the 11.2.20 you would be 6 weeks pregnant. If your cycle length is more or less than 28 days your pregnancy may be earlier or later than this calculation estimates.

Q: How early do I need to arrive?
A: Please arrive at your appointment time (not early) as you will already have completed your consent form online. This is to limit your contact with others, as you shouldn't then cross over with anyone else in the Scan Centre.

Q: How long will my appointment take?
A: Depending on the type of scan you book, you may be with us for 15 to 30 minutes. Please take a look at our Scan Options section.

Q: How many people can I bring with me?
A: At this time we can allow one adult to attend with you, but no children unfortunately.

Q: Can I bring children to my scan?
A: Whilst we would usually welcome children, due to COVID-19 we are unable to do so at the moment.

Q: Do I still need to attend my NHS scan appointments?
A: Yes! It is important to attend any appointments scheduled by your GP, Midwife or Consultant. The scans you have in the NHS are for a specific purpose and it's essential that you attend these as they are integral to the care of you and your baby.

Q: How will my scan be performed?
A: Our scans are all performed trans-abdominally (on your abdomen).

Q: What should I wear?
A: Please wear clothing you'll be comfortable in - we'll just need to get to the area of your abdomen between your belly button and underwear.

Q: Do I need a full bladder?
A: Not too full! Drinking 500 to 750 mls (3 to 4 cups) of water 30 to 60 minutes prior to your scan appointment should be enough. If you're booking for a scan over 20 weeks gestation, filling your bladder won't be necessary you'll be pleased to know!

Q: Can I have a scan if I know I'm expecting twins?
A: Of course! Please contact us via telephone, email or Facebook messenger to book your scan if you know you are expecting twins (or more!) so that we can allocate more time - this won't affect the cost of your scan.

Q: Can I park?
A: There is 'Pay and Display' parking very close by, as detailed in our Find section

Q: Can I have a recording of my baby's heartbeat?
A: Yes, if you're far enough along for baby's heartbeat to be heard clearly we can record this onto a sound pod which fits inside a Heartbeat Bear (see below for more details). You can also request a DVD to be recorded of your scan from the beginning, so when we listen to baby's heartbeat the sound will be recorded as part of the DVD - these are £15. If you would like either of these options please let us know before we start your scan on the day.

Q: What is a Heartbeat Bear?
A: We have a selection of 8" cuddly toys (teddy bears and other animals) which a sound pod will fit inside, so when you sqeeze the cuddly animal's tummy your baby's heartbeat sound can be heard - these are £20.